Charles Kim
 
 
 
 
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OVERVIEW

Udacity is an online educational platform offering tech courses such as data science, artificial intelligence, and programming. Udacity’s mission is to democratize education through accessible, flexible, and economical opportunities.

COMPANY

 
 

ROLE

I worked on a small team of researchers to answer the questions:

  • Are we putting our students first?

  • What is preventing them from completing their courses?

Using methodologies such as student interviews, usability testing, and card-sorting workshops, we evaluated whether the current direction of the product was meeting users’ needs. We presented our findings and recommended solutions in a company-wide all hands.

 

This work is protected under a NDA. Contact me to learn more!

NDA

 
 
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